What do the different order statuses mean?

"Pending": for a card/Amex/PayPal payment, this means the payment did not go through (the order is automatically cancelled after about 30 minutes; you can try again).

"Cancelled": the order was cancelled by the customer or by customer service; you will be refunded via the payment method used.

"Processing": the order has been confirmed and taken on by the preparation team.

"Being prepared": the order is going through logistics processing.

"Ready for shipping": preparation is complete; the order will be handed to the carrier during the day.

"Shipped": handed to the carrier; an email with the tracking number has been sent (also available in your customer account > Track my order).