Item added to cart

Privacy and Cookie Policy

Introduction

La Maison du Whisky (we, us and nour) is committed to protecting your privacy. This policy sets out our approach to the protection of personal data, describing the reasons why we process personal information and how we do so when we are responsible for the processing of such information (also referred to herein as "personal data"), including in relation to the use of the whisky.fr website and related sites (Site ), and your rights in relation to that information. For the purposes of European data protection legislation, the data controller is SOCIETE NOUVELLE DE PRODUITS ALIMENTAIRES – LA MAISON DU WHISKY, a simplified joint-stock company with a capital of 3,000,000 euros whose registered office is located at 9-11 Rue Martre, 92110 Clichy.

This Privacy Policy was last updated on March 24, 2023. We reserve the right to change this Privacy Policy from time to time.

Information we may collect about you

We may collect and process the following information about you:

  • - Information You Give Us. This is information you give us by completing forms on our Site or by corresponding with us by phone, e-mail, voice-activated machine or otherwise. This includes information that you give us when you subscribe to the newsletter, participate in a competition, promotion or survey, use our social media, register as a business partner on our portal, professional information if you send us a CV relating to a published job offer or a general request for information relating to professional opportunities, when you report a problem with our Site and/or send us a communication. The information you give us may include your name, address, email address, telephone number, financial and credit card information, personal description and photo.
  • - Information we collect about you. When you visit our Site, we automatically collect the following information: - technical data, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone, browser extension types and versions, operating system and platform;
    - data about your visit, including all Uniform Resource Locators (URLs) viewed before, during and after our Site (including date and time); the products you viewed or searched for; page response times, download errors, length of visits to certain pages, interactions with those pages (such as scrolling, clicking, and mouse movements), as well as the methods used to leave the relevant page and any telephone numbers used to contact our customer service or the username used, on social networks, to get in touch with our customer service.

Why La Maison du Whisky processes your data :

We process personal data only for specified, explicit and legitimate purposes.
To this end, the purposes pursued by La Maison du Whisky are as follows:- Manage the identity of the customer or user and authenticate him,

  • - Manage the order,
  • - Invoice and collect payments,
  • - Provide pre-sales and after-sales service
  • - Process complaints,
  • - Communicate under customer management,
  • - Manage disputes,
  • - Operate the services

Your data is kept for the time necessary to achieve the purposes mentioned above. With regard to processing relating to the execution of the transaction, the data may be kept for a maximum period of three years from the last transaction.

We also carry out data processing for purposes other than the strict execution of transactions. In this case, La Maison du Whisky ensures that it has a legitimate interest in carrying out the processing. In addition, processing may be subject, as necessary, to the collection of your consent, which you may withdraw at any time.

To this end, the purposes pursued by La Maison du Whisky are as follows:- Organize direct marketing operations,

  • - Organize commercial operations,
  • - Organize competitions,
  • - Analyze the uses of offers and services for statistics,
  • - Survey customers or users,
  • - Analyze the uses of offers to make proposals to customers and users.

Your data is kept for the time necessary to achieve the purposes mentioned above.

To this end, the purposes pursued by La Maison du Whisky are as follows:- Keep the data required to be able to meet legal obligations,- Manage requests for communication of data from authorized authoritiesYour data may be kept for the time necessary to allow La Maison du Whisky to meet its legal obligations.

Cookies

The Site uses cookies to distinguish you from other users of the Site. They allow us to offer you a good browsing experience on our Site and to improve our Site. Cookies are pieces of information that a website transfers to your computer's hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can modify your browser to prevent it from doing so. Consult your online help or manual for instructions. However, you will not be able to take full advantage of our Site if you complete this procedure. Cookies are specific to the server that created them and are not accessible to other servers, which means they cannot be used to track your movements around the web. Although they identify a user's computer, cookies do not personally identify users, and passwords and credit card information are not stored in cookies.

We use the following types of cookies :

  • - Strictly necessary cookies. These cookies are necessary for the operation of our Site and are in accordance with the conditions agreed with you. They include, for example, cookies that allow you to log into secure areas of our Site or use e-billing services.
  • - Analytical/performance cookies..They allow us to recognize and count the number of visitors and to see the movements of visitors to our Site when they use it. They allow us, for legitimate purposes, to improve the way our Site works, for example, by ensuring that users can easily find what they are looking for.
  • - Functionality cookies.They are used to recognize you when you return to our Site. They allow us, based on your choices and preferences, to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  • - Targeting cookies.These cookies record your visit to our Site, the pages you have visited and the links you have followed. We may use this information, depending on your choices and preferences, to make our site more relevant to your interests. We may also share this information with third parties in this context.

Most web browsers and mobile devices automatically accept cookies, but if you prefer, you can change your browser to prevent it from doing so or to notify you each time a cookie is set. You can also find more information about cookies by visiting the www.allaboutcookies.org website which includes additional useful information about cookies and how to block them using different types of browsers or mobile devices. Please note, however, that by blocking or deleting cookies used on the Site, you may not be able to take full advantage of our Site.

If you have not allowed cookies, we may separately ask you to use cookies on the Site.

Nos cookies

Nom du cookieObjectifType et durée
cartId_frLogged in user's cart ID on FR storePERSISTENT
cartId_enLogged in user's cart ID on EN storePERSISTENT
guestCartId_frGuest cart ID on FR storePERSISTENT
guestCartId_enGuest cart ID on EN storePERSISTENT
nextLocaleStore user's defined localePERSISTENT
_gd#############This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program.SESSION
_clskPERSISTENT
frontend_cidPERSISTENT
_uetvidThis is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.PERSISTENT
OZONSESSSESSION
_clckPERSISTENT
etuuidPERSISTENT
_gclxxxxGoogle conversion tracking cookiePERSISTENT
PHPSESSIDPHP session cookie associated with embedded content from this domain.SESSION
OptanonAlertBoxClosedThis cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.PERSISTENT
customerTokenSESSION
_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxxGoogle AnalyticsPERSISTENT
_gidCe nom de cookie est associé à Google Universal Analytics. Il semble s'agir d'un nouveau cookie et, au printemps 2017, aucune information n'était disponible auprès de Google. Il semble stocker et mettre à jour une valeur unique pour chaque page visitée.Utilisé pour distinguer les utilisateurs par Google Analytics - cookies analytiques tiers : google analytics à des fins statistiques. Type de données traitées : Adresses IP. Pour maximiser la confidentialité des utilisateurs / visiteurs, nous utilisons la fonction de "masquage IP", qui impose au système d'assombrir les 8 derniers chiffres de l'adresse IP de l'utilisateur / visiteur avant tout type de traitement, ce qui rend en fait l'analyse But : recueillir des informations, sous forme agrégée, sur le nombre d'utilisateurs et sur la façon dont ils visitent notre site, pour traiter les statistiques.PERSISTENT
clientIDGAPERSISTENT
quote_tokenPERSISTENT
_gat_UA-This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.PERSISTENT
devicePERSISTENT
age-gate-popinValidation de l'âge légal pour accéder au sitePERSISTENT
nitrogento_last_storePERSISTENT
_dc_gtm_UA-xxxxxxxxThis cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.PERSISTENT
_uetsidThis cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.PERSISTENT
nitrogento_formkeySESSION
_fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisersPERSISTENT
partner_idsThis is a pattern type cookie that containts an organisation/site identifier plus a code that appears to be unique to each page it is set through.Used to support video adserving from SpotXPERSISTENT
t2s-analyticsPERSISTENT
t2s-pPERSISTENT
t2s-rankPERSISTENT
nitrogento_cache_fullpagePERSISTENT
OptanonConsentThis cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.PERSISTENT
toky_statePERSISTENT
etPartnerIdsSESSION
etPartnerIdsPERSISTENT
_gaThis cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.PERSISTENT
OZONCSESSION
popin-optinPERSISTENT
frontendCookie commonly associated with the Magento eCommerce platform. Stores the user session ID (alphanumeric identifier for session data) to identify a user’s visit to the Site over several page visits. This is used to maintain preferences and functions across the usage session such as a shopping basket in the store.PERSISTENT

Cookies de tiers

Nom du cookieObjectifType et duréeInformations supplémentaires
This domain is owned by Facebook, which is the world's largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.SESSIONVous pouvez trouver de plus amples informations ici.
JSESSIONIDThis domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications.PERSISTENTVous pouvez trouver de plus amples informations ici.
lidcThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.PERSISTENTVous pouvez trouver de plus amples informations ici.
OZONSESSSESSION
__cfduidPERSISTENT
_gat_xxxxxxxxxxxxxxxxxxxxxxxxxxGoogle Analytics CookiesPERSISTENT
etuuidPERSISTENT
etuuidSESSION
PHPSESSIDSESSION
test_cookieThis domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchangePERSISTENT
bcookieThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.PERSISTENT
bscookieThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.PERSISTENT
_gidUsed to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.PERSISTENT
UserMatchHistoryThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.PERSISTENT
frContains browser and user unique ID combination, used for targeted advertising.PERSISTENT
VISITOR_INFO1_LIVEThis cookie is used as a unique identifier to track viewing of videosPERSISTENT
langThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.SESSION
langThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.SESSION
t2s-analyticsPERSISTENT
t2s-pPERSISTENT
e78f10150bcf2a3c81c4e4135539126bPERSISTENT
MUIDThis domain is owned by Mircosoft - it is the site for the search engine Bing.PERSISTENT
NIDThis domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear.PERSISTENT
YSCYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.SESSION
t2s-rankPERSISTENT
AnalyticsSyncHistoryThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.PERSISTENT
_gaUsed to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.PERSISTENT
CONSENTYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.PERSISTENT
li_gcThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.PERSISTENT

How do we use your information?

We use the information we hold about you in the following ways:

  • - Information You Provide to Us. . We will use this information: - to fulfil our obligations arising from our contracts with you and to provide you with the information, products and services you request from us;
    - to provide you with information about goods and services that may be of interest to you, if you have ticked the relevant box on the form we use to collect your data, indicating that you consent to receive marketing materials from us;
    - to enable our suppliers and service providers to perform certain functions on our behalf, including processing and verifying payments, technical, logistical or other functions necessary to fulfill your orders or requests;
    - to notify you about changes to our service;
    - to ensure, in our legitimate interest, that content from our Site is presented in the most effective manner for you and your computer.
  • - Information we collect about you. We will use this information :
  • - to administer our Site in accordance with our terms and for internal operations, including troubleshooting and, in our legitimate interest, data analysis, testing, research, statistics and surveys;
    - to improve our Site so that content is presented in the most effective manner for you and your computer;
    - to allow you to participate in interactive features of our Service, when you choose to do so;
    - to keep our site secure and secure, as part of our legitimate efforts;
    - as part of our legitimate interest, to measure or understand the effectiveness of the advertising we present to you and other users, and to provide you with relevant advertising;
    - services that may be of interest to you or them, in our legitimate interest and these will be subject to the preferences you have determined, if any.
  • - Information we receive from other sources We will combine this information with information you give us and information we collect about you. We will use this information and the combined information for the purposes mentioned above (depending on the types of information we receive).
  • Information Sharing

    We may disclose aggregated statistics about visitors to the Site in order to describe our services to prospective partners and other reputable third parties, and for lawful purposes. However, these statistics will not contain any personally identifiable information.

    We may disclose your personal information to any affiliate and group members, or to our agents or contractors who assist us in providing the services we offer through the Site, processing transactions, responding to requests for information, providing feedback and evaluations regarding our products, to receive and send communications, update our marketing lists, analyze data, provide IT and other support services, or perform any other duties from time to time. Our agents and contractors will only use your information to the extent necessary to perform their duties.

    If we were to face a reorganization or are sold to a third party, you consent to the transfer of the personal information we hold about you to that reorganized entity or third party.

    We may disclose your personal information to comply with any legal obligation or if we believe such action is necessary to prevent fraud or cybercrime or to protect the Site or the rights, property or personal safety of any person.

    Child safety

    Protecting children's safety when using the Internet is paramount to us. The Site is intended for use only by persons who are at least 18 years of age. By using the Site, you confirm to us that you meet this requirement. If you are under the age of 18, you have received permission from your parent or guardian before using the Site, to send any personal information to us or to any other person online.

    External links

    The Site may, from time to time, include links to external sites. We are not responsible for the privacy policies or the content of such sites.

    Security

    We attach great importance to the security of our users' personal information. Security measures are put in place to protect personal information under our control against loss, misuse and alteration. For example, our security and privacy policies are reviewed periodically and improved as necessary. Only authorized personnel have access to personal information. While we cannot ensure or warrant that loss, misuse or alteration of information will never occur, we make every reasonable effort to prevent it.

    Keep in mind that submitting information over the Internet is never completely secure. We cannot guarantee the security of information submitted via the Site while it is in transit over the Internet. Any such submission is made at your own risk.

    It is advisable to close your browser when you have finished your user session to help ensure that others do not have access to your personal information when using a shared computer or computer in a public place.

    Storage of your information

    All information you provide to us is stored on our secure servers. We use SSL encrypted technology on the Site. You are responsible for maintaining the confidentiality of the password we have given you (or that you have chosen) to access certain parts of our site. We ask that you do not share a password with anyone.

    We will only keep your personal data for as long as necessary to purposes for which they were originally collected, including to satisfy any legal, accounting or reporting requirements. We keep the data at personal nature for the duration of an active commitment of our Site and services and for a later period if necessary and relevant for our legitimate operations, our terms of service and in accordance with legal obligations. This may include the retention required to identification, issuance or resolution of legal proceedings. We can also retain aggregate information beyond this period for the purpose of research and to help us develop and improve our services. You will not be identified through aggregate information retained or used at these purposes.

    Your rights

    In certain circumstances, you have the right to:

    • obtain a copy of your personal data held by us;
    • request rectification or erasure of your personal data held by us;
    • request that we stop processing your data;
    • request that we restrict the processing of your personal data (for example, when we verify or analyse your concerns about that information);
    • to request that your data be transferred to a third party.

    We will inform you (before collecting your data) if we intend to use your data for marketing purposes or if we intend to disclose your information to a third party for such purposes by ticking certain boxes on the forms we use to collect your data. You can also object to receiving further marketing materials at any time without prejudice to you.

    If your request or concern is not satisfactorily resolved, you can contact your local data protection authority, (see link ARTICLE29 - National Data Protection Authorities).

    Contact us

    Please submit any questions, concerns or comments regarding this Privacy Policy or any request regarding your personal data using the contact form and/or contact details on the Site.