Delivery and dispatch

The following terms and conditions are meant to give you a detailed description of our delivery methods, shipping time and rates. The latest being calculated according to order’s weight, order’s amount, delivery place and selected shipping method.

DELIVERY TIME

The lead time between the placement of an order and its delivery can be broken down in two parts :

Order preparation by our warehouse team. Between 2 to 4 days depending on seasonality and activity peaks.

Order delivery by selected courier service. Between 2 to 3 days depending on place of delivery and selected shipping method.

Between 2 to 4 days

  •  

    Processing
    of your order

  •  

    Packaging
    of your products

  •  

    Your delivery is passed on to the transporter

next

Between 2 to 3 days

  •  

    Your package is
    dispatched

  •  

    Delivery to the
    address provided

DELIVERY METHODS AND RATES

    FRANCE

STANDARD HOME DELIVERY

Metropolitan France home delivery made via Colissimo courier services.

You will receive your order within 5 working days. Non-working days are Saturdays, Sundays, public holidays, inventory periods and LMDW exceptional closure days.

If you are not around to take shipping of your parcel, the carrier will leave a delivery slip to advertise you on how to either reschedule a delivery date within the next 6 days or choose a post office where to collect your parcel the next day after 3 pm.

In case you have not chosen any of those options, you will be invited to collect your parcel in the nearest post office within the next 15 days.

Rates - Rates depending on order’s weight and total amount .

Weight
0-2 kg
2-5 kg
5-8 kg
8-20 kg
20-40 kg
+120€
FREE
FREE
FREE
FREE
Unhandled exception
-120€
5,90€
9,50€
11,50€
14,00€
Unhandled exception

STANDARD DELIVERY IN ALTERNATIVE LOCATION (PICKUP STORE) / POST OFFICE / PICK UP STATION

Metropolitan France delivery in collection points made via Colissimo courier services. You will receive your order within 5 working days. Non-working days are Saturdays, Sundays, public holidays, inventory periods and LMDW exceptional closure days. Delivery options offered by Colissimo :

Post Office

You can choose amongst a selection of 10,000 post offices available in metropolitan France. You will be notified by text and email once your order is available. From then you will have 10 working days to collect it. After this deadline your order will be sent back to LMDW.

Pickup Store

You can choose amongst a selection of 7,500 Pickup stores available in metropolitan France near your home, working place or holiday destination from which you will be able to collect your order. You will be notified by text and email once your order is available. From then you will have 10 working days to collect it. After this deadline your order will be sent back to LMDW.

Pickup Station

You can choose amongst a selection of 500 Pickup stations available in metropolitan France from which you will be able to collect your order. Usually accessible 24/7 ( exceptions for Pickup stations located in malls and transport zones).

Rates - Rates depending on order’s weight and total amount .

Weight
0-2 kg
2-5 kg
5-8 kg
8-20 kg
20-40 kg
+120€
FREE
FREE
FREE
FREE
Unhandled exception
-120€
5,90€
9,50€
11,50€
14,00€
Unhandled exception

SCHEDULED DELIVERY SERVICES AT HOME

Scheduled delivery in metropolitan France made via Geodis courier services.

You will receive your order within 5 working days. Non-working days are Saturdays, Sundays, public holidays, inventory periods and LMDW exceptional closure days.

Rates - Rates depending on order’s weight and total amount .

Weight
0-3 kg
3-5 kg
5-8 kg
8-12 kg
12-20 kg
20-25 kg
25-30 kg
30-40 kg
Tarif
6,90€
8,50€
10,00€
16,00€
22,00€
40,00€
48,00€
Unhandled exception

EXPRESS DELIVERY WITH CHRONOPOST

Metropolitan France delivery in collection points made via Chronopost courier services.

You will receive your order within 3-4 working days. Non-working days are Saturdays, Sundays, public holidays, inventory periods and LMDW exceptional closure days.

Rates - Rates depending on order’s weight and total amount .

Weight
0-2 kg
2-5 kg
5-8 kg
8-20 kg
20-40 kg
TARIFS
11,00€
12,00€
14,00€
16,00€
Unhandled exception

EXPRESS DELIVERY WITH DHL

Metropolitan France delivery in collection points made via DHL Express courier services.

You will receive your order within 3-4 working days. Non-working days are Saturdays, Sundays, public holidays, inventory periods and LMDW exceptional closure days.

Rates - Rates depending on order’s weight and total amount .

Weight
0-2 kg
2-5 kg
5-8 kg
8-12 kg
12-20 kg
20-40 kg
TARIFS
9,00€
11,00€
12,00€
15,00€
18,00€
Unhandled exception

    DOM TOM (FRENCH OVERSEAS DEPARTMENTS AND TERRITORIES)

Delivery DOM / TOM region via Colissimo or Chronopost courier services.

You will receive your order within 5-10 working days. Non-working days are Saturdays, Sundays, public holidays, inventory periods and LMDW exceptional closure days.


Rates - Rates depending on order’s weight and total amount .

Guadeloupe
Martinique
Saint Barthelemy
St Pierre and Miquelon
New Caledonia
French Polynesia
Mayotte
Saint Martin
Reunion Island
Guyana

    EUROPE (EU and Not EU) & INTERNATIONAL

Delivery in the following locations :

Andorra
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
Germany
Greece
Holland
Hongary
Ireland
Island
Italy
Japan
Lettonia
Lichtenstein
Lithuania
Luxembourg
Madagascar
Malta
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom

You can choose between Colissimo International or DHL Worldwide courier services. You will receive your order within 7 working days. Non-working days are Saturdays, Sundays, public holidays, inventory periods and LMDW exceptional closure days. Rates – Rates depending on the order’s weight and delivery place. No delivery fees to Germany, Holland and Luxembourg when your order total amount is over 200 euros.

    INTERNATIONAL

Delivery in the following locations :

Australia
China
South Korea
Hong-Kong
Canary Islands
Iniae
Israel
Lebanon
Macau
Mauritius
New Zealand
Singapore
Taïwan

Taxes and customs fees

For delivery outside European Union, taxes (VAT and others), administrative fees and customs fees are to be charged to the receiver at the time of the delivery (calculated at the custom offices). A detailed invoice will come along with your order.

LMDW does not handle custom clearance; therefore it is to the client to contact directly his country’s customs for delivery.

What are the delivery rates for Corsica ?

Corsica benefits from the same delivery rates as metropolitan France. However Express delivery are not available.

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